Privacy Policy, Terms & Conditions, and SMS Communications
Welcome to The Shoreline Clinic. Your privacy is important to us. By using our website, contacting our office, scheduling appointments, or communicating with us by phone, email, or text message, you agree to the following Privacy Policy and Terms & Conditions.
Privacy
The Shoreline Clinic is committed to protecting your personal information. We collect only the information necessary to provide healthcare services, respond to inquiries, schedule appointments, verify insurance, process payments, and communicate with you regarding your care.
Information we may collect includes your name, address, telephone number, mobile number, email address, date of birth, insurance information, referral information, and any other information you voluntarily provide through our website, online forms, telephone conversations, text messages, email, or during your visit.
We use this information to provide medical care, coordinate appointments, communicate with you, verify insurance eligibility, process billing, improve our services, comply with legal requirements, and maintain our business operations.
We maintain appropriate administrative, technical, and physical safeguards designed to protect your information. While we take reasonable precautions, no method of electronic communication or internet transmission is completely secure.
Protected Health Information (PHI) is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Phone and Text Messaging
By providing your telephone number or mobile number, you authorize The Shoreline Clinic to contact you by phone call, voicemail, email, and SMS/text message regarding your healthcare and our services.
Text messages may include appointment reminders, appointment confirmations, scheduling updates, referral requests, insurance verification, billing notifications, prescription or therapy-related communications, clinic announcements, and other information related to your care.
Message frequency varies depending on your interaction with our clinic.
Message and data rates may apply according to your wireless carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive text messages unless you provide new consent. For assistance, reply HELP or contact our office directly.
SMS communications should not be used for medical emergencies. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.
Your mobile phone number and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may share information only with trusted service providers who assist in delivering our healthcare services or communications, as required by law, or as otherwise permitted under HIPAA.
Website Use
The information provided on this website is for educational and informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding your specific medical condition.
Your use of this website does not establish a provider-patient relationship. A provider-patient relationship is established only after you have been evaluated and accepted as a patient by The Shoreline Clinic.
Submitting an online appointment request or contact form does not guarantee an appointment. Appointments are confirmed only after verification by our staff.
Insurance information presented on this website is provided for general informational purposes only. Insurance coverage, eligibility, referrals, prior authorizations, copayments, coinsurance, deductibles, and patient financial responsibility vary by plan. Patients are responsible for any amounts not covered by their insurance.
Intellectual Property
All content on this website, including text, graphics, logos, photographs, videos, documents, educational materials, and designs, is the property of The Shoreline Clinic unless otherwise noted and may not be copied, reproduced, distributed, modified, or used without prior written permission.
Third-Party Links
Our website may contain links to third-party websites for your convenience. The Shoreline Clinic does not control or endorse these websites and is not responsible for their content, security, privacy practices, or availability.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, enhance user experience, and maintain website security. By using our website, you consent to the use of cookies. You may disable cookies through your web browser; however, some website features may not function properly.
Accessibility
The Shoreline Clinic is committed to providing an accessible website for all users. If you experience difficulty accessing any content or require accommodations, please contact our office so we can assist you.
Non-Discrimination
The Shoreline Clinic provides services without discrimination based on race, color, national origin, age, disability, sex, religion, or any other characteristic protected by applicable law.
Limitation of Liability
To the fullest extent permitted by law, The Shoreline Clinic shall not be liable for any damages arising from the use of, or inability to use, this website, including any reliance on information contained within the website.
Changes to This Policy
The Shoreline Clinic reserves the right to update or modify this Privacy Policy and Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of any revised policy.
Contact Information
The Shoreline Clinic
Phone: (941) 371-5002
If you have any questions regarding this Privacy Policy or Terms & Conditions, please contact our office during normal business hours.